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SHIPPING

THINGS TO KNOW
SHIPPING COST & TRACKING INFORMATION
4 SHIPPING METHODS
  • 5-8 BUSINESS DAY SHIPPING- THIS MEANS THE TOTAL TIME IT TAKES TO SHIP YOUR ORDER AFTER YOUR PAYMENT CLEARS IS BETWEEN 5-8 BUSINESS DAYS. (WEEKS & HOLIDAYS ARE NOT BUSINESS DAYS) TRACKING #'S ARRIVE BY THE END OF THE 6TH BUSINESS DAY VIA EMAIL (CHECK SPAM FOLDER). TOTAL COST IS $10.00
  • 3-5 BUSINESS DAY SHIPPING-THIS MEANS THE TOTAL TIME IT TAKES TO SHIP YOUR ORDER AFTER YOUR PAYMENT CLEARS IS BETWEEN 3-5 BUSINESS DAYS. (WEEKS & HOLIDAYS ARE NOT BUSINESS DAYS) TRACKING #'S ARRIVE BY THE END OF THE 4TH BUSINESS DAY VIA EMAIL (CHECK SPAM FOLDER). TOTAL COST IS $15.00
  • NEXT DAY SHIPPING- THIS OPTION ONLY APPLIES TO THE NEXT DAY SHIPPING ITEMS ON OUR SITE. IF YOU DO NOT SEE THIS ON THE ITEM REQUESTED THEN IT IS NOT AVAILABLE.(READ MORE ON THE NEXT DAY SHIPPING ITEM)
  • INTERNATIONAL SHIPPING- WE USE USPS FOR INTERNATIONAL SHIPPING WHICH TYPICALLY TAKES 18-20 BUSINESS DAYS TOTAL TIME TO ARRIVE. THIS IS THE ONLY SHIPPING OPTION OFFERED FOR INTERNATIONAL SHIPPING, ANY OTHER OPTION SELECTED WILL BE VOIDED AND STILL SHIPPED THIS WAY. USPS ONLY PROVIDES A CUSTOMS # WHICH IS SENT ONCE SHIPPED.TOTAL COST IS $35
ONCE A TRACKING # IS RECEIVED PLEASE ALLOW USPS 24HRS TO UPDATE TRACKING STATUS IN THEIR SYSTEM
 
****PLEASE NOTE****
  • You the customer are responsible for reviewing your order prior to submitted, once orders are submitted no changes will be made, which includes address changes & adding incorrect items.
PER PAYPAL SELLER PROTECTION POLICY WE WILL ONLY SHIP TO THE ADDRESS PLACED ONLINE AT THE TIME OF ORDER.
 

FOR YOUR PROTECTION AND OURS ALL ITEMS ORDERED ONLINE WILL NEED TO BE SHIPPED! THIS ENSURES THAT WE ARE COVERED BY PAYPAL SELLER PROTECTION POLICY!

WE ARE NOT RESPONSIBLE FOR INCORRECT ADDRESSES PLACED ON ORDERS! IF YOU PLACE AN ORDER WITH A INCORRECT ADDRESS OR MISSED POST OFFICE DELIVERY & THEY SHIP THE ITEMS BACK, YOU WILL BE RESPONSIBLE FOR PAYING THE RESHIPMENT FEE OF $10 OR $35 IF INTERNATIONAL! > NO REFUNDS APPLY TO THIS RULE AS WELL!

At HK VIRGIN HAIR we value our brand and we maintain a very high level of quality assurance. Our virgin Human Hair goes through a very rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before it is shipped out. It is our primary focus to make sure you are completely satisfied.

Our Virgin Human Hair is ''CUSTOM MADE" so we ''DO NOT'' permit REFUNDS/EXCHANGES/RETURNS

Due to hygiene & sanitary reasons we "DO NOT'' permit REFUNDS/EXCHANGES/RETURNS

“NO EXCEPTIONS WILL BE MADE TO THIS POLICY''

 

***WE ARE NOT RESPONSIBLE FOR ANY INTERNATIONAL CUSTOMS FEES INQUIRED BY YOUR COUNTRY***